Privacy Policy
Last Updated: December 21, 2025
TeamLogo.ai is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Information You Provide
- • Account: Email, team name, username, password
- • Team/Logo: Descriptions, colors, uploaded images, prompts
- • Payment: Billing address, payment method (via Stripe)
- • Communications: Support inquiries, feedback
Automatically Collected
- • Usage Data: IP address, browser, device, pages visited
- • Cookies: Session, analytics, preference cookies
Generated Content
- • Logos generated, variations, edits
- • Generation parameters
2. How We Use Your Information
Service Provision
- • Create/manage accounts
- • Generate logos
- • Process payments
- • Deliver merchandise
- • Provide support
Service Improvement
- • Understand user interactions
- • Improve AI models
- • Develop features
- • Troubleshoot issues
Legal and Security
- • Prevent fraud
- • Enforce Terms
- • Comply with legal obligations
- • Protect rights and safety
Marketing (With Consent)
- • Newsletters and updates
- • Promotional offers
- • Feature announcements
Opt-out anytime.
3. AI Model Training
Default: We do NOT use your specific inputs or logos to train AI models.
Aggregate Data: We may use anonymized, aggregated data to improve quality.
4. How We Share Information
We do not sell your personal information. We only share the minimum necessary information with our AI providers (for logo generation) and Stripe (for payment processing) to deliver our services.
Service Providers
- • Stripe (payments)
- • AI providers (logo generation)
- • Hosting providers
- • Analytics (Google Analytics)
- • Email services
- • Merchandise vendors
Legal Requirements
- • Legal processes (subpoenas, court orders)
- • Enforce Terms
- • Protect rights and safety
- • Prevent fraud
Business Transfers
If acquired/merged, data may transfer (with notice).
With Your Consent
Other purposes with explicit permission.
5. Data Storage and Security
Storage
Secure servers in Australia/New Zealand with:
- • Encryption (at rest and in transit)
- • Regular security audits
- • Redundant backups
- • Access controls
Security Measures
- • SSL/TLS for transmission
- • AES-256 encryption at rest
- • Role-based access
- • Multi-factor authentication
- • Security monitoring
No method is 100% secure. We cannot guarantee absolute security.
Retention
Data retained while:
- • Account is active
- • Needed for Service
- • Required by law (e.g., tax: 7 years)
Account deletion: Data deleted/anonymized within 30 days.
6. Your Rights
Access and Portability
- • Access your information
- • Request data copy
- • Portable format
How: Account settings or support@teamlogo.ai
Correction
- • Update account information
- • Correct inaccurate data
How: Account settings or support@teamlogo.ai
Deletion
- • Delete account and data
- • Delete specific logos
- • Delete uploaded content
How: Account settings or support@teamlogo.ai
Marketing Opt-Out
- • Click "unsubscribe" in emails
- • Adjust account preferences
- • Email support@teamlogo.ai
Transactional emails still sent (orders, security).
Cookie Preferences
Control via:
- • Browser settings
- • Cookie consent banner
- • Account privacy settings
7. Regional Privacy Rights
Australian Privacy Principles (APP)
TeamLogo.ai complies with the Australian Privacy Act 1988 and the Australian Privacy Principles.
Your Rights:
- • Access your personal information
- • Correct inaccurate information
- • Request deletion of data
- • Opt-out of direct marketing
- • Complain to the Office of the Australian Information Commissioner (OAIC)
Exercise rights: support@teamlogo.ai
New Zealand Privacy Act
TeamLogo.ai complies with the New Zealand Privacy Act 2020 and the Privacy Principles.
Your Rights:
- • Access your personal information
- • Request correction of information
- • Request deletion where applicable
- • Lodge complaint with the Privacy Commissioner
Exercise rights: support@teamlogo.ai
8. Children's Privacy
Service not for children under 13. We don't knowingly collect data from under 13.
Under 18? Need parent/guardian permission.
Parents: If child under 13 provided info, contact support@teamlogo.ai for deletion.
9. Third-Party Links
Service may link to third-party sites we don't control. This Privacy Policy doesn't apply to them.
Read privacy policies of third-party sites you visit.
10. International Users
TeamLogo.ai based in Australia/New Zealand. Data may be transferred/processed in Australia, New Zealand, or other countries.
By using Service, you consent to this transfer.
11. Changes to Policy
We may update periodically with notice via:
- • Website notice
- • Updated "Last Updated" date
Continued use = acceptance.
12. Do Not Track
Service does not currently respond to DNT signals (no industry standard).
13. Contact Us
- Privacy Inquiries: support@teamlogo.ai
- Support: support@teamlogo.ai
14. Service Providers
Stripe (Payments)
Privacy policy: https://stripe.com/privacy
Handles: Payment cards, billing, transactions
AI/ML Services
Prompts processed but not retained
By using TeamLogo.ai, you agree to this Privacy Policy.